Pet Pop Over

This Privacy Policy describes how Pet Pop Over (“Pet Pop Over,” “we,” “us,” or “our”) collects, uses, and discloses personal information in connection with our website, applications, and related services (collectively, the “Services”). By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

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This Privacy Policy applies to personal information collected from Pet Owners and Pet Enthusiasts when they use our Services or otherwise interact with us.

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WHAT INFORMATION WE COLLECT

We collect personal information directly from you, automatically when you use our Services, and from third parties, depending on how you interact with the Services.

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Information You Provide to Us

If you are a Pet Owner, we may collect your name, address, email address, phone number, payment-related information, and information about your pet, such as name, type, breed, age, care needs, temperament, and photos.

If you are a Pet Enthusiast, we may collect your name, email address, phone number, and payment-related information.

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Account Information

You must create an account to use the Services. You are responsible for maintaining the confidentiality of your username and password and for all activity associated with your account.

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Information Collected Automatically

We may automatically collect information such as IP address, device identifiers, browser type, operating system, access times, pages viewed, referring URLs, and usage activity.

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We may also collect location information depending on your device and settings.

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Cookies and Web Beacons

We use cookies and similar technologies to operate our Services, remember preferences, analyze usage, and improve functionality. Cookies may be essential, performance-based, functional, or advertising-related. Web beacons help us understand how users interact with our content and communications.

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You can manage cookies through your browser settings, though disabling cookies may affect functionality.

We may permit third parties to place cookies or similar technologies on our Services. Their use of information is governed by their own privacy policies.

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HOW WE USE THE INFORMATION WE COLLECT

We use personal information to:

• Provide, operate, and improve the Services

• Maintain security and integrity

• Communicate with users, including for customer service and administrative purposes

• Analyze usage trends and conduct research

• Develop new features and services

• Personalize user experiences

• Provide information, content, or promotions where permitted

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HOW WE SHARE THE INFORMATION WE COLLECT

We may share personal information as necessary to provide the Services or as permitted by law, including with:

• Pet Enthusiasts, when selected by a Pet Owner (excluding financial information)

• Pet Owners, to facilitate service arrangements

• Other users, when information is posted publicly through profiles or reviews

• Service providers, who perform services on our behalf

• Legal and regulatory authorities, when required by law or legal process

• Security and safety purposes, including protecting rights, property, and users

• Corporate transactions, such as mergers, sales, or restructurings

We may also disclose de-identified information in accordance with applicable law.

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Payment Information

Payments are processed by Stripe, our third-party payment processor. We do not store full payment card numbers. Stripe processes payment information in accordance with its own privacy and security practices. We receive limited information necessary to confirm payment and manage subscriptions.

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HOW YOU CAN OPT OUT OF EMAILS AND/OR PROMOTIONAL OFFERS

You may opt out of promotional emails by using the unsubscribe link included in those messages. Opt-out requests may take a reasonable time to process. Communications from third parties are governed by their own practices.

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HOW WE SECURE THE INFORMATION WE COLLECT

We use commercially reasonable safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security. If a data incident occurs, we will respond as required by applicable law.

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HOW LONG WE RETAIN YOUR INFORMATION

We retain personal information as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

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OUR SERVICES ARE NOT INTENDED FOR USE BY CHILDREN

The Services are not intended for children under 13, and we do not knowingly collect personal information from children.

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STATE PRIVACY RIGHTS

Depending on your state of residence, you may have rights under applicable state privacy laws, which may include the right to request access to, correction of, or deletion of personal information, or to limit certain uses or disclosures. To exercise your rights under this section, contact us at the email address provided below.

Pet Pop Over will honor applicable state privacy rights in accordance with the requirements of state law. Requests may be subject to verification and legal limitations.

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CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes are effective upon posting the revised policy on our Services.

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INTERNATIONAL USERS

The Services are intended for users located in the United States. Do not use this service if you are not located in the United States.

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CONTACT INFORMATION

If you have questions about this Privacy Policy or our privacy practices, please contact us at [admin@petpopover.com].